COVID-19 Information


*Please note that these guidelines are continuously changing as Governor Mills releases new information.*


Assisting families and friends with loss is our privilege and honor as funeral directors. Given the reality of the COVID-19 pandemic, it is important to know that funeral directors throughout the state of Maine are taking precautions to limit the transmission of the virus. We are still in operation 24 hours a day, seven days a week so that the people we serve are receiving continuous, compassionate, and uninterrupted service. Our sincerest condolences go out to those experiencing the additional burden of grief and loss during this time, and we encourage bereaved families to work together with us to create meaningful services for your loved one which will also fall within the Centers for Disease Control and Prevention’s and the Governor’s orders.  


Kleenex and hand sanitizer will be available upon entry of the funeral home. Families should provide their own masks and gloves if possible due to the universal shortage of personal protective equipment.

 

We are offering a live streaming service free of charge at any family's request to make funeral services as inclusive as possible. 


Arrangements may be alternatively completed via email, phone, and webcam for your safety, and for those who are quarantined or not comfortable leaving their homes. As of April 2, 2020, Maine has issued a state wide order mandating all citizens to remain in their homes. However, according to current state law, a maximum of five people will be allowed to enter the facility to make in person funeral arrangements with a director as it is considered a necessary errand. 


Full funeral arrangements including the use of our building may be made, and for private viewings and/or visitation, a maximum of five family members are allowed to attend. The facility will be thoroughly cleaned and disinfected before as well as after the private viewing takes place. 


For graveside services, a maximum of 10 people including our staff members are allowed to be in attendance at the cemetery (cemetery regulation permitting) while still maintaining social distancing laws.  


We are your neighbors and your friends, living and working in your community. Please know that above all else, we are deeply committed to serving those who need us. As such, we feel it is necessary to do our part to help protect your health. We will continue to hold high standards and ethical practices with the well-being of our community in mind as we move forward. Together, we wish you hope. 


Sincerely, 

The Staff of Hope Memorial Chapel 

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